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262 Reviews Found
Confirmed Service Customer
I would like to thank Rick S and Jake T. For the excellent service and repair to my 2018 Traverse recently. There were several issues needed to be checked and or repaired and all was done in a timely manner and done well! Thank you very much.
Barbara K.
LAFAYETTE
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Fitted my car in for an oil change the day after I called. I arrived early, but they took it in right away. The oil change and tire rotation were performed in less than an hour.
Adrian M.
BROUSSARD
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
It is always a great pleasure to work with Mike Roddy while purchasing a vehicle.
Jamie E.
NEW IBERIA
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
My experience at the dealership is always wonderful. The service department is always great.
Marlo T.
CARENCRO
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Brought truck in for an electrical issue, truck was kept for 6 months and the issue was not fixed. After changing certain parts on the truck, for over 6 months, they released it back to me thinking it was fixed. A day after I received my truck back, it did the exact same thing I brought it in for. Now I have to admit they did try to make it right by charging me for only the parts, but in the end, it was parts that did not even need to be changed.
Brennan C.
ABBEVILLE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
First oil change, tire rotation, diagnostic check and had 1 recall taken care of. Was told 1 hour for each and was complete in a little over an hour. Excellent service. Thanks
Terry B.
BREAUX BRIDGE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
The issue that vehicle was sent there for was not resolved and is back there as of 7/12/24
Jordan V.
BROUSSARD
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
I brought my Trail Boss in for a warranty replacement idler pulley/drive belt. Truck was in and out within the day as promised. Rick in Service was phenomenal as usual!
James S.
LAFAYETTE
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Courtesy Chevrolet Cadillac and we hope to see you again.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Justin was an excellent Salesman. He took the time to explain the difference between the two vehicles we were contemplating on purchasing. He throughly made the process as smooth as possible for us. His patience and level of customer service satisfaction were outstanding.
Bountan K.
YOUNGSVILLE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Easiest car purchase we have ever made. Mike and the finance crew did a great job finding what we needed and making the whole process quick and easy. Will definitely get with Mike when we get ready for our next vehicle
Kristin B.
DRY PRONG
Business Response
It is great to hear everything was done quickly and to your satisfaction! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Took longer than usual, assuming they were short staffed that say
Eric G.
ABBEVILLE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Chevrolet Cadillac.
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Business Response
Hi there, thank you for taking the time to leave a review for us at Courtesy Chevrolet Cadillac. We're happy we could meet your expectations!
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Business Response
Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
honestly the best car purchasing experience I’ve had.
Alan N.
YOUNGSVILLE
Business Response
Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!