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303 Reviews Found
Confirmed Service Customer
I���m not Corey nor did I get my vehicle serviced at courtesy.
Corey R.
NEW IBERIA
Business Response
Thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!
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Confirmed Service Customer
The repair was done quickly and with efficiency.
Doris M.
FRANKLIN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Sales Customer
I absolutely love my new vehicle. My salesman Justin Madox was so very kind and helpful, I would recommend all my family and friends to purchase from him. Justin showed me everything about my vehicle before I left. He was just so helpful I can't say enough about him. My husband Carl Theriot also purchase a new truck at same time, he feels same way as I do, he did receive a survey misunderstood it and put a 1 that was a BIG MISTAKE!!!
Catalene T.
FRANKLIN
Business Response
Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
It's said if you don't have anything good to say, say nothing. With that in mind, I have nothing to say.
Carl T.
FRANKLIN
Business Response
If you'd be willing to provide more feedback, please reach out to us at (337) 364-6411 so we can assist you further.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Courtesy Chevrolet Cadillac and we hope to see you again.
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Confirmed Service Customer
Professional work with quality results!
Jarett H.
ST MARTINVLLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Rick was very helpful and communicated along the way. Great Experience
Scotty G.
DUSON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Rick was excellent with service and knowledge of vehicles. He was timely and gave feedback when requested.
Rollan M.
CARENCRO
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful!
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Confirmed Service Customer
Rick was very professional along with his co worker. Work was done in timely manner and everything was completed.
Joseph T.
LAFAYETTE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Came in for first time oil change,tire rotation,and recall notification. Service advisor said I was late on oil change and I didn���t realize I was mailed a coupon for the service. He took care of everything and I was very pleased with my service and price. Took 1 1/2 hrs
Allen S.
LAFAYETTE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Sales Customer
Had a great experience Mr.Rodney batiste my sales man is a real good well rounded guy really helped me out a lot and went the extra mile for me
Javion C.
BREAUX BRIDGE
Business Response
Congratulations on your new vehicle! Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Chevrolet Cadillac.
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Confirmed Service Customer
I was sold a truck in January and since I purchased the truck it's been serviced five times within the year for a different reason every time. Even after purchasing the warranty, it's always a part that isn't covered. The advisors are money-hungry and don't care about the customers. My truck wasn't fixed and they still charged me for a diagnosis test and didn't even tell me what the issue was. I will never buy another truck from Chevy!
Joshwa M.
LAFAYETTE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Service Customer
Brandy/Service dept goes above and beyond to help you with your vehicle. Everyone there is kind and friendly.
Errol T.
BREAUX BRIDGE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
I���m very satisfied with the service I had.
Warren G.
NEW IBERIA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Service Customer
Purchased Roll and Lock bed cover with installation. Took less time than expected. All staff members were courteous and helpful.
Jerry B.
YOUNGSVILLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Every person in the service department is super nice. Rick is the best He always guides me in the right direction. The receptionist is also a special young lady
Carolyn C.
MORGAN CITY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac - Service and we hope to see you again soon!
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Confirmed Sales Customer
We had a fast car buying experience from out of town. We came in with a plan and got what we wanted.
Kaplan R.
LEESVILLE
Business Response
Congratulations on your new vehicle! It is great to hear everything was done quickly and to your satisfaction!