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415 Reviews Found
Confirmed Service Customer
Performed the repair quickly at the quoted price. Friendly and professional staff. I will use their services again.
William D.
LAFAYETTE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Confirmed Sales Customer
Rodney Batiste is the perfect salesman. No pressure. None of the "song and dance" that usually comes with purchasing a vehicle. This is our third purchase with him. Don't let him go. Stephen in Finance was also wonderful. Again, none of the annoying song and dance routine. I will follow Mr. Batiste wherever he goes and plan to buy all my future cars from him. HIs honesty, professionalism, and knowledge base is phenomenal! Thank you Mr. Batiste and Stephen!
Mae S.
LAFAYETTE
Business Response
Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.
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Confirmed Service Customer
Service was satisfactory. Price was a little more than I expected after removing oil and fuel treatment and having a coupon. Overall good experience…
Marsha F.
LAFAYETTE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Great People and great service by the mechanics.
Mario G.
YOUNGSVILLE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Sales Customer
Rodney Batiste was outstanding. He helped me get to my Dream Truck.
Thomas V.
BROUSSARD
Business Response
Congratulations on your new vehicle! Reviews like this give us motivation and help us ensure we provide high-quality care.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
Thanks to Rick in the service department, we were made aware of a tire problem, and were able to take care of it immediately before making a trip.
Richard E.
LAFAYETTE
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
I HATED THE SERVICE IN BROUSSARD AND I WANT EVER TO SERVICE WITH THEM AGAIN
Byron A.
NEW IBERIA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Manny and Steven were great! This was by far the best buying experience we’ve had! The dealership was clean and friendly as well! Keep up the great work!
Jonathan F.
ZWOLLE
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
I was told I had a bad tire with an issue with the belt. And the technician walked away. I wasn’t told which tire was the problem. Nor did I have time to ask any questions about it. I wasn’t even offered to get it fixed there. I’ve been dealing with this company for years, 9 to be exact, since I purchased the vehicle there. I brought my car to 2 other shops before the 1 tire that needed to be replaced was replaced. I use to be able to get everything fully serviced at Chevy, which is why I always only brought my car there for all maintenance. Now I’m reconsidering another shop that can take care of all my car needs immediately and explain things to and not leave me trying to figure it out myself.
Keisha H.
NEW IBERIA
Business Response
Good Afternoon Mrs. Harris, Thank you for reaching out to us. We regret to hear about the situation you have described. Rick Soileau had mentioned that you may have wanted to go back to where you purchased the Tire in hopes you had warranty so it would be replaced at no charge or at a discounted price.
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Confirmed Service Customer
Went for first oil change , wait was short and nice waiting area.
Raywood L.
SCOTT
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Chevrolet Cadillac.
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Business Response
Hi there, thank you so much for your positive comments about Courtesy Chevrolet Cadillac!
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Confirmed Service Customer
Service, sales all around Courtesy Broussard has been my go to. Always friendly and professional when it comes to selling me vehicles and maintaining them. Rick in service is a very hard worker and very knowledgeable.
Joseph H.
BROUSSARD
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Went in for a oil change took around a hour in a half. That is a long time when I could of went one mile down the road and got a oil change in 15 minutes an paid around the same price without a appointment
John R.
BROUSSARD
Business Response
Hello, we really appreciate your feedback!
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Business Response
Hi there, thank you so much for your positive comments about Courtesy Chevrolet Cadillac!
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Confirmed Service Customer
Rick is so good at keeping me informed on my service. Always courteous and professional
Evielyn B.
BROUSSARD
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience!
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Confirmed Service Customer
I came in for an oil change in to get a tire fixed and also to get my tires rotated. However, they told me the tire could not be fixed and I would have to order a new tire. Also, the tires were not rotated as I requested. I got a second opinion on the tire and the tire was repaired somewhere else.I feel like all this visit was was trying to get me to buy something. Very unsatisfied.
Shawn W.
YOUNGSVILLE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.