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278 Reviews Found
Confirmed Service Customer
Keep my truck for 6 days for missing fuse and fuel pump flow control module. The last is on back order and I still have not heard a time frame of when it may come in
Ryan B.
LAFAYETTE
Business Response
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.
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Confirmed Sales Customer
Rodney was great. The finance guy on the other hand was not. He was not happy that I had a co buyer on the vehicle and made multiple snarky comments that the process of getting financing would be easier and faster if it was just myself getting the financing in an attempt to get me to drop the co buyer. I was given only 1 option for financing with an extremely high percentage rate for the credit score that I have. The option I was given was to refinance at a later date if I wanted to find someone myself.
Charles U.
BALDWIN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us
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Confirmed Service Customer
Considerate of my time and professional. Brandi, Tori, Rick are awesome. I"m thankful when one isn't there they cover for each other. I don't like paying more but for this experience and convenience I will pay more any day of the week
Zechariah M.
YOUNGSVILLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
made us feel welcomed and the experience was from the sales guy was great
Johnny H.
SAINT MARTINVILLE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
I shopped for a car for 2 months and was referred to Rodney with Courtesy Chevrolet and had a better experience that I ever could have hoped for. I bought my car on the same day I applied and will refer Rodney and Courtesy Chevrolet to anyone I can.
Rachael S.
DUSON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
They didn���t put my mileage sticker on my windshield to let me know when my next oil change is due
William G.
BALDWIN
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet Cadillac! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The service was great, and he was kind a very professional I would highly recommend. Thanks
Debra T.
NEW IBERIA
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hi, thank you for the high star rating!
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Confirmed Sales Customer
Awesome experience Justin Maddox is an amazing person
David M.
NEW IBERIA
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Sales Customer
We found our dream truck at Courtesy in Louisiana. We live in Kansas so I was very worried about the purchasing and delivery process. Ethan Rottman at Courtesy made the entire experience very easy and seamless! He was also very enthusiastic for us and shared in our joy. Great experience!
Tina T.
BEL AIRE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Service Customer
Brandy did a great job from start to finish with communication on the status of my truck. She let me know what was going on with every step of the process and had my truck back to me the same day.
Jonathan G.
NEW IBERIA
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Courtesy Chevrolet Cadillac and we hope to see you again.
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Confirmed Service Customer
Call got in they did their job and I left
Mary D.
SAINT MARTINVILLE
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Courtesy Chevrolet Cadillac and we hope to see you again.
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Confirmed Sales Customer
Buying a truck or car isn't one of the things I enjoy doing due to the amount of time it take to complete the process. The salesman (Keth) was very courteous and knowledgeable of the process.
David S.
BERWICK
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Did a great job assessing my issue and making the required steps to get me back on the road. Highly recommend.
Todd H.
BERWICK
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Service Customer
Great service with Great employees. Thank you.
Robert B.
NEW IBERIA
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Service is awesome at Courtesy Broussard
Susan G.
SAINT MARTINVILLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Honestly won't buy a vehicle from anyone but Justin! He has been the best salesman with our purchases. We've bought a truck for my husband and now my traverse and I can tell you I won't shop anywhere else. Thanks so much for everything
Alicia A.
MORGAN CITY
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!