558 Reviews Found
Confirmed Service Customer
all went well - appointment time meet - wait time was as told - waiting area comfortable - employees were professional and accommodating - thanks for a good experience
Sylvester R.
LAFAYETTE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Rodney Batiste and Brandi Lopez went above and beyond to help get my issue resolved. Showed a willingness to help and of course with the service team.
Michael M.
ABBEVILLE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience!
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Confirmed Sales Customer
Mike was very helpful. He worked around my work schedule to help get things done in order for me to get the vehicle I wanted! Stephen needs a personality, if it were for him alone I would have went elsewhere to buy a vehicle.
Brooke L.
BERWICK
Business Response
Congratulations on your new vehicle! We set high expectations for ourselves so it���s gratifying to hear you had a great experience with us.
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Confirmed Sales Customer
Great experience with Justin and Steven...highly recommend anyone to purchase from this dealership.
Keith H.
BALL
Business Response
Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
This was the MOST smooth, fast, and efficient purchase we have ever made in our car buying experience! Justin Maddox was the best!
Joseph D.
DONALDSONVILLE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Congratulations on your new vehicle!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Service Customer
Not to be too ugly���.let���s just say the service department leaves a lot to be desired. If we have another experience like we did (to long of a story for details) We will definitely NOT be recommending this dealership. Not to mention���.the time before this���an hour and a half oil change turned out to be almost four hours���ridiculous!
Rodney T.
FRANKLIN
Business Response
Hi, we regret to hear that your recent experience was anything less than exceptional. If you are willing to give us another chance, please give us a call so we can understand your situation better in order to try and turn your experience around.
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Confirmed Service Customer
Always met with smiles and courteous employees.
Sarah R.
LAFAYETTE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Chevrolet Cadillac.
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Confirmed Service Customer
I was sent to Rick and I could never get in touch with him. When I first got my car back there was blue marks on my center console. My seats are white and so is my center console. At first it was blamed on me then they fixed it by replacing it. Since getting my car back it is hard to shift. It took more than 3 weeks to get my parts in to get my car fixed. Next time I will be taking my car to Service Chevrolet.
Tiffany D.
YOUNGSVILLE
Business Response
Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Courtesy Chevrolet Cadillac
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Confirmed Service Customer
Purchased my new Equinox before relocating from Nebraska. Spoke with Angela about setting up first oil change. Had a late opening for the next day. Got me in and out quickly and honored the first freebie���wasn���t sure if it would be an issue since bought from another dealer. Waiting area was clean and plenty of space. Will definitely be my new dealer for any services needed moving forward.
Rob T.
LAFAYETTE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hi there, your satisfaction is our top priority. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Very please with our salesman Justin. From day one.
Judy R.
MORGAN CITY
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Sales Customer
Great dealership to work with , would recommend to anyone looking for a new or used vehicle. Outstanding sales & finance team.
Neil L.
CHURCH POINT
Business Response
Congratulations on your new vehicle! We're so glad that we were able to go above and beyond your expectations!
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Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Sales Customer
This was without a doubt the best experience I���ve had buying a vehicle. My sales rep, Justin Maddox, was extremely responsive and hard working to help me feel comfortable with my purchase. His honesty and efforts were the reason I drove 80 miles to buy my next vehicle from Courtesy rather than purchasing locally. I cannot recommend him enough.
Eric F.
PRAIRIEVILLE
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Everyone I talked was kind and helpful. All work was done within the time frame I was given.
Alvis R.
BROUSSARD
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Courtesy Chevrolet Cadillac and we hope to see you again. Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
Great service and great staff very friendly.
Shane L.
NEW IBERIA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!