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327 Reviews Found
Confirmed Service Customer
Made appointment for a 1 hour job and it took 2 days. Was very pleased with service in the past, but failed this time.
Kenric T.
LAFAYETTE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Everyone was courteous , friendly and professional ! Your shuttle driver who brought me to my job was very much like a friend ! 😁
Roy L.
LAFAYETTE
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Sales Customer
Justin did an excellent job. The entire process was laid back and easy. No stress whatsoever. Thanks!!
Michael S.
LAFAYETTE
Business Response
Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Always professional, always clean facility and very accommodating
Danelle F.
NEW IBERIA
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Courtesy Chevrolet Cadillac and we hope to see you again.
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Rick S was very helpful. The job was done in a timely manner.
Joseph T.
LAFAYETTE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Business Response
It is great to hear everything was done quickly and to your satisfaction!
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Sales Customer
Salesman and everyone I came in contact with were professional, & attentive of what I wanted
Kevin J.
PATTERSON
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Brought my truck in for check engine light and adaptive cruise not working. After 5 days the had to order a part to change. Changed the part got check engine light to clear. Told me I had the button to the adaptive cruise off, that they drove it and was working . I knew there was no button to turn it off. Tried it on the highway, not working! Went back and got someone to drive it. Guy says well it sure is not working. Now I have to being my truck back for another week without a loaner vehicle.
Jude R.
NEW IBERIA
Business Response
Jude Paul Romero, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at 337-364-6411
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Confirmed Service Customer
Front windshield washer pump was not working. New one was obtained from another dealer and installed. All in less than 2 1/2 hours while I waited! Rick Soileau kept me posted while mechanical repairs were in progress. Good service from everyone. Thanks!
Barbara K.
LAFAYETTE
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Rick took great care of me and it was nice that they ran my truck through the car wash got it back all clean!!!
Shane R.
YOUNGSVILLE
Business Response
Hi there, thank you for taking the time to leave a review for us at Courtesy Chevrolet Cadillac. We're happy we could meet your expectations!
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Confirmed Service Customer
Have been going to Courtesy for 2 years or so now. Always a good experience.
David S.
YOUNGSVILLE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Service Customer
Always a pleasure when taking my Trail Boss in for service. The service department is always on top of my needs as well as the salesman who sold me the vehicle is always dropping by to say hello.
James S.
LAFAYETTE
Business Response
Hi there, thank you so much for your positive comments about Courtesy Chevrolet Cadillac! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
As always it’s a pleasure to have Brandi Lopez as my advisor. She is very polite and knowledgeable about whatever questions I have. She is always willing to help me out with short notice oil changes.
Tommy C.
NEW IBERIA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.