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382 Reviews Found
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Service Customer
Only picked up license and registration. Should of been sent to my address. Still waiting on assist steps ordered with truck.
Edward C.
LAFAYETTE
Business Response
Hello, we really appreciate your feedback!
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Confirmed Service Customer
Great service, super friendly, fair pricing. Ricky is the best!!
Steven H.
LAFAYETTE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Chevrolet Cadillac.
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Confirmed Sales Customer
The staff is very professional and friendly. They are willing to help in any way
Laura R.
NEW IBERIA
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
Kaisha Menard and Cris Tidwell were so easy to work with. It was quick and hassle free. Will definitely use them again.
Richard F.
YOUNGSVILLE
Business Response
Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Staff was friendly, professional and efficient
Laurie M.
NEW IBERIA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Service Customer
Service appointment was promptly and work done
Stephen H.
LAFAYETTE
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Brandy called me and told me my truck was ready. She said they had to change a tire because of a hole it. It was covered under my protection tire plan
Laura J.
JEANERETTE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Got my computer updated, oil changed and tires rotated. That part went great. Only complaint I have is my truck had greasy finger prints in various places on my truck. And my rims where greasy and dirty too. Next time. Clean up after your work!
Kolbe D.
SCOTT
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Service Customer
I would say that the techs did a good job. But there was an overall lack of communication regarding the status of my vehicle it took at least 3 phone calls after lunch before I could get someone to give me a call back and an additional call from my wife as well. It just leaves an uneasy feeling with the customer as specific timeframes that are mentioned begin to close in. I would suggest having someone available to actually answer the phone in the service department, or have the operator transfer people to management when they have called multiple times and explained that service has been non responsive and that your vehicle is needed. This is our 4th vehicle that we have purchased from Courtesy, and to be honest the lack of communication makes us a bit uneasy about purchasing a 5th.
Randall M.
BROUSSARD
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Mike Roddy made my experience there fun and easy! He was very informative and had a smile on his face the whole time. He was happy to answer any question I had. Thanks Mike!!
Millicent V.
YOUNGSVILLE
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Courtesy Chevrolet Cadillac and we hope to see you again.
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Confirmed Sales Customer
Courtesy Chevrolet definitely lives up to its name. I had a wonderful experience. Kendall, Justin, and Stephen were very professional, knowledgeable, and personable. I also got a great deal on my 2024 Equinox RS, which I absolutely love!
Jessica B.
LAFAYETTE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
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Confirmed Sales Customer
I had a great experience in shopping and purchasing a new vehicle. The staff was very knowledgeable and helpful.
Vance O.
YOUNGSVILLE
Business Response
Congratulations on your new vehicle! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Chevrolet Cadillac.
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Confirmed Service Customer
Had to wait almost 2 weeks to get an appointment for an oil change and tire rotation. The service took about 45 minutes which was considerably less time than my last oil change.
Beverly G.
LAFAYETTE
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Congratulations on your new vehicle! Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Chevrolet Cadillac.